This is a convenience translation. The German version of this policy is legally binding.

Instructions on the Right of Withdrawal

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, takes possession of the goods.

If you have ordered several goods as part of a single order and these are delivered separately, the withdrawal period begins on the day on which you or a third party designated by you, other than the carrier, takes possession of the last of the goods. If goods are delivered in several partial shipments or pieces, the withdrawal period begins on the day on which you or a third party designated by you, other than the carrier, takes possession of the last partial shipment or the last piece.

Exercising the Right of Withdrawal

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of an unequivocal statement, for example by a letter sent by post or by email. You may use the attached model withdrawal form for this purpose, but its use is not mandatory.

discover craftsmanship GmbH
Lübecker Straße 126
22087 Hamburg
Germany
Telephone: +49 (0)40 98677156
Email: contact@bornonasunnyday.com

Where a “Withdraw from contract” function is provided in the online shop, you may also declare your withdrawal using the “Withdraw from contract” function available in the online shop. Use of this online function is voluntary and does not replace the option of declaring your withdrawal by letter or email.

If you use this online function, we will send you an acknowledgement of receipt without undue delay on a durable medium, in particular by email, containing the details of your withdrawal declaration and the date and time of its receipt.

To meet the withdrawal deadline, it is sufficient for you to send your notification concerning the exercise of your right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs, without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We shall make the reimbursement using the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you. Under no circumstances will you incur any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

If you have chosen a type of delivery other than the least expensive standard delivery offered by us under the contract, we are not required to reimburse the additional costs of that alternative delivery method.

You must return or hand over the goods to discover craftsmanship GmbH, Lübecker Straße 126, 22087 Hamburg, Germany, without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired.

You shall bear the direct costs of returning the goods insofar as this is legally permissible. For goods which, by their nature, cannot normally be returned by post, the specific return costs or, where these costs cannot reasonably be calculated in advance, a reliable estimate of the costs will be provided before conclusion of the contract in the relevant product or shipping information.

You shall only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Statutory Exceptions to the Right of Withdrawal

The right of withdrawal does not apply in the cases provided for by law. These include, in particular, contracts for the supply of goods that are not prefabricated and for whose production an individual choice or decision by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Such an exclusion applies only where the statutory requirements are met in the specific individual case and you have been informed of this before conclusion of the contract. Other statutory grounds for exclusion or expiry of the right of withdrawal shall likewise apply only where their respective statutory requirements are met.

Example Withdrawal Form

If you wish to withdraw from the contract, you may complete this form and return it to us. Use of this form is not mandatory.

To:

discover craftsmanship GmbH
Lübecker Straße 126
22087 Hamburg
Germany

Telephone: +49 (0)40 98677156

Email: contact@bornonasunnyday.com

I/We hereby give notice that I/we withdraw from my/our contract of sale of the following goods:

Goods: ___________________________________________

Ordered on () / received on (): __________________________

Name of consumer(s): _________________________________

Address of consumer(s): _______________________________

Date: __________________________

Signature of consumer(s) (only if this form is submitted on paper):

() Delete as appropriate.*